Are both SimplePractice and Jane App fully HIPAA compliant?

Yes, both platforms provide end-to-end encryption for electronic health records, secure telehealth video transmission, and execute Business Associate Agreements (BAAs) with healthcare providers.

Which platform is better for insurance claim billing?

SimplePractice is generally preferred for insurance-heavy practices due to its native electronic claim submission, clearinghouse integration, and built-in payer credentialing offerings.

How does online booking customization compare between the two?

Jane App is widely recognized for superior online booking customization, allowing clinics to tailor multidisciplinary schedules, intake forms, and branding precisely to their practice aesthetic.

Do both platforms include integrated telehealth features?

Yes, both SimplePractice and Jane App feature built-in, browser-based HIPAA-compliant video appointments accessible directly from the practitioner calendar and patient reminders.

Jane App vs. SimplePractice: EHR & Practice Management Software Selection Guide

Question: Should a medical or wellness clinic use 'Jane App' or 'SimplePractice' for electronic health records (EHR) and telehealth video appointments, considering HIPAA compliance documentation, insurance claim billing workflows, and online booking customization?

Prepared by the ChoiceScore Research Desk · Editor-approved for the curated library · Reviewed July 25, 2026

It depends Choice Score: 82/100

Direct answer

Choose SimplePractice if your clinic prioritizes automated insurance claim clearinghouse integration and built-in credentialing support, or choose Jane App if your clinic demands highly customizable multi-discipline online booking flows and multi-practitioner scheduling layouts.

Summary

Selecting the optimal practice management software depends on balancing complex insurance billing requirements against patient-facing booking customization. SimplePractice offers structured plans starting at $49 to $99 per month with native clearinghouse tools tailored heavily toward solo practitioners and small group mental health and wellness practices. Conversely, Jane App delivers exceptional design flexibility, granular chart templates, and robust multi-location booking features favored by multidisciplinary wellness clinics.

Choice Score breakdown

Insurance Billing Workflows 85/100 — SimplePractice has superior out-of-the-box clearinghouse connectivity.
Online Booking Customization 90/100 — Jane App provides vastly superior visual and structural booking configurations.
HIPAA Compliance & Security 92/100 — Both platforms offer robust encryption, BAA execution, and secure telehealth.
Cost & Value Efficiency 78/100 — Pricing tiers scale differently based on practitioner count and add-ons.

Best for / Not best for

Best for

Mental health and wellness practices focusing on insurance claims (SimplePractice)
Multidisciplinary clinics requiring highly customized online booking and multi-staff management (Jane App)
Practitioners seeking secure, HIPAA-compliant telehealth video appointments (Both)

Not best for

Large hospital systems requiring enterprise inpatient EHR infrastructure
Clinics seeking completely free open-source medical record databases

Scenarios

Insurance-Heavy Mental Health or Therapy Practice (70% likely)
A clinic that files dozens of CMS-1500 insurance claims weekly and needs streamlined clearinghouse submission, electronic ERA processing, and automated superbills.
Multidisciplinary Wellness & Physical Therapy Clinic (80% likely)
A boutique clinic with multiple practitioners offering chiropractic care, massage therapy, and acupuncture, requiring distinct room scheduling and patient self-booking preferences.
Solo Practitioner Transitioning from Paper Records (65% likely)
A solo wellness provider launching an independent practice with low initial patient volume, seeking predictable software overhead and simple telehealth integration.

Calculations

Metric	Result	Formula
SimplePractice Starter Annual Cost (Standard Pricing)	588 USD/year	monthly_base_cost × 12
SimplePractice Essential Annual Cost (Standard Pricing)	948 USD/year	monthly_base_cost × 12
SimplePractice Plus Annual Cost (Standard Pricing)	1188 USD/year	monthly_base_cost × 12
Introductory Promotional Discount Savings (3 Months)	118.50 USD savings	(standard_monthly_price - promo_monthly_price) × 3

Pros & cons

Pros

Both platforms offer fully HIPAA-compliant environments with signed Business Associate Agreements (BAAs).
Built-in, secure telehealth video conferencing eliminates the need for third-party Zoom or Doxy.me subscriptions.
Free trial periods allow thorough testing of chart templates and client booking workflows before financial commitment.

Cons

Monthly software subscription fees compound over time, requiring consistent patient volume to maintain profitability.
Data migration between EHR platforms can be complex and time-consuming if switching providers later.
Advanced insurance clearinghouse tools and multi-staff calendars often require upgrading to higher-tier, more expensive plans.

Assumptions

SimplePractice Starter Price: 49 USD/month — Sourced directly from official SimplePractice pricing documentation.
SimplePractice Essential Price: 79 USD/month — Sourced directly from official SimplePractice pricing documentation.
SimplePractice Plus Price: 99 USD/month — Sourced directly from official SimplePractice pricing documentation.
Promotional Discount: 50% off for first 3 months — Available when beginning a paid plan within the initial 7 days of the free trial.

Practical next steps

Audit your clinic's primary operational workflow: determine the ratio of insurance-billed clients versus cash-pay wellness appointments.
Sign up for free trials on both SimplePractice and Jane App to test user interfaces side-by-side.
Build a test patient chart, schedule a mock telehealth video session, and configure a sample online booking widget.
Evaluate insurance clearinghouse integration and claim submission speed if your clinic bills insurance payers.
Select the platform that best aligns with your team size, budget, and patient booking preferences, then execute your data migration plan.

Methodology

This decision report was compiled by evaluating official vendor pricing sheets, core feature sets, security standards, and workflow requirements for medical and wellness clinics. We analyzed the tradeoffs between insurance-centric clearinghouse automation and multidisciplinary booking flexibility to provide an objective, data-driven comparison.

Sources

Sources support specific claims; they do not replace our analysis. Read the research and source standards.

FAQ

Are both SimplePractice and Jane App fully HIPAA compliant?: Yes, both platforms provide end-to-end encryption for electronic health records, secure telehealth video transmission, and execute Business Associate Agreements (BAAs) with healthcare providers.
Which platform is better for insurance claim billing?: SimplePractice is generally preferred for insurance-heavy practices due to its native electronic claim submission, clearinghouse integration, and built-in payer credentialing offerings.
How does online booking customization compare between the two?: Jane App is widely recognized for superior online booking customization, allowing clinics to tailor multidisciplinary schedules, intake forms, and branding precisely to their practice aesthetic.
Do both platforms include integrated telehealth features?: Yes, both SimplePractice and Jane App feature built-in, browser-based HIPAA-compliant video appointments accessible directly from the practitioner calendar and patient reminders.

Related decisions

Disclaimers

Software pricing, tier structures, and promotional offers are subject to change by the respective vendors at any time.

Practitioners are independently responsible for ensuring their clinic's overall operations and data handling practices comply with local HIPAA regulations.